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Warranties
Below is a brief description of the Subaru Limited Warranty for 2009 model year Subaru vehicles that is provided to each buyer by Subaru at no additional charge. Your Subaru Dealer has complete details concerning the warranty and any exclusions and/or restrictions that may apply. Please visit your nearest Subaru Dealer for this further information. Click here for optional extended protection beyond the warranty.
Who Makes These Warranties
These warranties are made by Subaru of America, Inc. ("SOA")*, Subaru Plaza, P. O. Box 6000, Cherry Hill, NJ 08034-6000
When These Warranties Apply
These warranties only apply if the car was imported or distributed by SOA and sold to the first retail purchaser by an Authorized SUBARU Dealer in the United States. Any and all repairs must be performed by an Authorized Subaru dealer located in the United States. Every owner of the car during the warranty period shall be entitled to the benefits of these warranties. If the car is sold or otherwise transferred, it is recommended and requested that the new owner promptly send written notice of the transfer of ownership to SOA at the address indicated above.
Warranty Periods
Warranty coverage begins on the date the car is delivered to the first retail purchaser. If the car was used as a demonstrator or company vehicle before being sold at retail, warranty coverage begins on the date the car was first placed in such service. * For cars delivered in Hawaii only, this warranty is made by Servco Subaru Inc. dba Subaru Hawaii 2850-A Pukoloa Street, Honolulu, Hawaii 96819, which is solely responsible for all matters related to the warranty on such cars. For simplicity in this warranty only, Subaru Hawaii will also be called "SOA".
What is Covered
These warranties cover any repairs needed to correct defects in material or workmanship
reported during the applicable warranty period and which occur under normal use:
- in any part of the 2009 model year SUBARU which is identified on the inside front cover of this Warranty and Maintenance Booklet (the "car"), and
- any Genuine SUBARU Optional Accessories installed on the car prior to delivery.
- In addition, even if there is no defect in materials or workmanship, adjustment services are covered during the first 36 months/36,000 miles of operation, whichever comes first.
New Car Limited Warranty
BASIC COVERAGE is 3 years or 36,000 miles, whichever comes first. Subject to the
exclusions listed in this warranty, it covers the entire car.
Seat Belt Lifetime Limited Warranty
SEAT BELT COVERAGE lasts for the useful life of the vehicle and includes seat belts
and related components which fail to function properly during normal use. This warranty
does not apply to cosmetic appearance, such as color fading, when the seat belts function
properly. Coverage also excludes any electrical related components or body anchor points.
Wear Item Limited Warranty
Wear item coverage is 3 year or 36,000 miles, whichever comes first. Items covered are
brake pad/shoe linings, clutch linings, and wiper blades.
Powertrain Limited Warranty
POWERTRAIN COVERAGE for all models is 5 years or 60,000 miles, whichever comes
first. Subject to the exclusions listed in this warranty, it covers the major powertrain
components listed below.
Powertrain Coverage Components
Engine
Engine block and all internal parts
Cylinder heads and valve trains
Oil pump, oil pan
Timing belts or gears and cover
Water pump
Flywheel
Intake and exhaust manifolds
Oil seals and gaskets
Transaxle and Differential
Transaxle case and internal parts
Torque converter
Electronic transmission control unit
Seals and gaskets
Axle shafts & constant velocity joints [except boots]*
Propeller shaft
Wheel bearings
*Axle shaft and/or CVJ damage due to broken, torn, split or damaged boots, allowing the intrusion
of road abrasive material, is not coverable under warranty.
Rust Perforation Limited Warranty
RUST PERFORATION COVERAGE for all models is 5 years, regardless of mileage.
Subject to the exclusions listed in this warranty, defective original body sheet metal panels
that are rusted completely through from the inside out (perforated by corrosion) will be
repaired or, at the option of SOA or your Authorized SUBARU Dealer, replaced without
charge to you for labor and materials. The following items are not covered: (1) rusting of
the outside of the underbody (floor pan) or any other part of the car except body panels;
(2) rust resulting from alteration of any body panels; (3) rust as a result of damage to paint
caused by normal road hazards such as stones or other debris; (4) body panel rust caused
by abuse, lack of maintenance, or damage to the car; (5) rust caused by sand, mud, salt,
submergence of a body panel in water, exposure to industrial fallout, chemical fallout, tree
sap, hail, or other causes beyond the control of SOA; (6) replacement body sheet metal
panels and (7) other items listed under What is Not Covered (later in this section).
Rust Perforation Coverage applies to perforation due to corrosion only. Perforation is a rustthrough
condition, such as an actual hole in a sheet metal panel. Cosmetic or surface corrosion,
such as that caused by stone chips or scratches in the paint, is not covered under this warranty.
In addition, SOA or your Authorized SUBARU Dealer reserves the right to decide whether
painting the repaired or replaced panel to match the original finish is feasible. SOA will not,
under any circumstances, pay for painting the entire car solely to match paint color.
Since your car was designed and built to resist corrosion, use of additional rust-inhibiting
materials is not necessary and not a requirement for coverage under this warranty. Whether
to obtain such additional protection is your decision.
Repairs at no Charge
Defective parts will be repaired, or at the option of SOA or your Authorized SUBARU
Dealer, replaced with a new or remanufactured part without charge to you for labor and
materials.
Obtaining Repairs
Warranty claims must be made as soon as reasonably possible after a defect is discovered,
but before the end of warranty coverage on the particular part. It is recommended that
warranty repairs be performed by the Authorized SUBARU Dealer who sold you the car,
although warranty service will be performed by any Authorized SUBARU Dealer
anywhere in the United States. When a warranty repair is needed, your car must be brought
to an Authorized SUBARU Dealer's place of business during normal business hours. A
reasonable time must be allowed for the dealership to perform necessary repairs. Within
the New Car Limited Warranty period, if any part needed to make repairs is temporarily
unavailable anywhere in the United States, you may be eligible, under the terms of the
Subaru Owner Assistance Alternate Transportation Program, for a substitute vehicle
during the time your car is out of service for warranty repairs. See your Authorized
SUBARU Dealer for additional details.
Towing
SOA will pay the cost of having your car towed to the nearest Authorized SUBARU
Dealer if it cannot be driven due to a defect covered by these warranties.
Emergency Repairs
In case of an emergency in which there are no Authorized SUBARU Dealers open for
business within a distance of 75 miles, minor repairs needed to ensure the safe operation of
the car may be made at any available service facility. SOA will reimburse you up to a
maximum amount of $500.00 for any such emergency repairs that are eligible for coverage
under this warranty. However, SOA is not obligated to reimburse you at a cost for
warranted parts replaced which is higher than SOA's suggested retail price or for labor
charges which are higher than SOA's recommended time allowance for the repair
multiplied by a labor rate per hour appropriate for your location. To make a claim for
reimbursement, you must present all replaced parts, your copy of the paid receipt and a
written description of the emergency situation to any Authorized Subaru Dealer within 15
days of the emergency repair. Once verified, the dealer will submit your claim for
processing and you will receive reimbursement for all approved claims directly from SOA
within 60 days. SOA reserves the right to have all emergency repairs inspected when a
claim is made and assumes no liability for the workmanship of the repair facility or for any
non-genuine Subaru parts or accessories used in the repair.
Warning Concerning Non-Genuine Accessories and Equipment
Genuine SUBARU Accessories are optional equipment items approved, recommended,
and supplied by SOA for installation on the car. Some dealers sell Genuine SUBARU
Accessories as well as other accessories and equipment. These warranties apply only to
Genuine SUBARU Accessories. They do not apply to any other accessories and
equipment.
Your Maintenance Responsibilities
It is your responsibility to have all scheduled inspection and maintenance services
performed at the times and mileages recommended at the back of this booklet and to retain
proof that inspection and maintenance services are performed when recommended. One
method of proof is for you to have each maintenance service record contained in this
Booklet validated at the proper time or mileage by the Authorized SUBARU Dealer or
other service facility performing the service. You are also responsible for checking such
items as fluid levels and tire pressures regularly.
General
Under these warranties, parts that malfunction or fail during the warranty period as a result
of a manufacturing defect will be repaired without charge. The servicing Authorized
SUBARU Dealer also will replace, without charge, all lubricants and fluids which become
contaminated as a result of making any such repairs.
SOA, its Distributors and Authorized SUBARU Dealers reserve the right to make changes
in vehicles sold by them at any time without incurring any obligation to make the same or
similar changes in vehicles previously sold by them.
THESE WARRANTIES ARE THE ONLY EXPRESS WARRANTIES BY SOA ON THE CAR AND ON GENUINE SUBARU OPTIONAL ACCESSORIES INSTALLED ON THE CAR PRIOR TO DELIVERY.
THESE WARRANTIES ARE LIMITED IN DURATION TO THE TIME PERIOD
OF THE WRITTEN WARRANTIES. THESE WARRANTIES ARE IN LIEU OF
ALL OTHER OBLIGATIONS, LIABILITIES OR WARRANTIES, WHETHER
EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE END AT
THE SAME TIME COVERAGE ON THE PARTICULAR COMPONENT ENDS.
SOA, its Distributors, and Authorized SUBARU Dealers do not authorize any person to
assume for any of them any obligations or liabilities greater than or different from those set
forth in these warranties. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply. These warranties give you specific
legal rights and you may also have other rights under state law.
Note
WRX-STI models are equipped with High Intensity Discharge (HID) headlights
that contain mercury. Additionally, mercury parts are contained in the
Tribeca (navigation screen display system and rear seat entertainment
screen display system) as well as the Legacy and Outback (navigation screen
display system). For this reason, it is necessary to remove these components
before vehicle disposal. Once removed, please reuse, recycle or dispose of
as hazardous waste.
No other models contain the mercury devices or parts.
What is Not Covered:
Parts Covered By Other Warranties
These warranties do not cover any parts, such as tires, which are covered by their own
separate warranties.
Maintenance and Adjustment Services; Normal Deterioration
These warranties do not cover the cost of parts or labor involved in performing any normal
maintenance services. There is also no coverage for normal deterioration or fading of
paint, soft trim, cosmetic and appearance items.
Damage or Malfunction Due to Improper Repair or Unauthorized Parts
These warranties do not cover any part which malfunctions, fails or is damaged due to any
unauthorized alteration or modification made to the car such as the removal of parts or the
installation of parts, equipment or accessories or improper repairs or adjustments not
approved or recommended by SOA.
Damage or Malfunction Due to Abuse, Neglect, Accident or Fire
These warranties do not cover any part which malfunctions, fails or is damaged due to
objects striking the car, road hazards, whether on or off the road, accident, fire, neglect,
abuse or any other cause beyond the control of SOA.
Damage Caused By a Non-Covered, Unauthorized Part
These warranties do not cover damage to a covered component directly caused by the
failure of a non-covered part, accessory or occurrence of event.
Damage Caused Due to Use of Vehicle in Competitive Events
These warranties do not cover damage to any component that is the result of operating the
vehicle in any competition or racing event.
Damage or Malfunctions Due to Lack of Maintenance or Failure to Follow Instructions
These warranties do not cover any part which malfunctions, fails or is damaged due to a
failure to follow the operating instructions set forth in the Owner's Manual (e.g., failure to
use proper fuel) or a failure to follow the Schedule of Recommended Inspection and
Maintenance Services set forth in this Booklet.
Damage Caused by the Environment
These warranties do not cover damage caused by airborne fallout (which includes but is
not limited to chemicals, tree sap, and bird droppings), salt, water, flooding, hail,
windstorm, lightning, extreme temperatures, or any other environmental cause.
Repairs By Non-Authorized Subaru Dealers
Except in the case of emergency repairs as previously explained, labor and material
expenses for repairs performed at any facility other than that of an Authorized SUBARU
Dealer are not covered.
Cars Ineligible for Warranty Coverage
The car is not eligible for warranty coverage if the vehicle identification number is altered
or cannot be read; if the car has been declared a total loss or sold for salvage purposes; if
the vehicle has been dismantled, destroyed or changed in such a manner that constitutes a
material alteration of its original construction; if the odometer mileage has been changed
so that mileage cannot be readily determined.
Applied Chemicals
These warranties do not cover any part of the vehicle's finish which is damaged by adding
or applying chemicals other than those approved or recommended by SOA.
Damage Caused By a Non-Covered Part
These warranties do not cover damage to a covered component directly caused by the
failure of a non-covered part or occurrence of event.
Commercial Use
These warranties do not cover any part which malfunctions, fails or is damaged due to
commercial use of the car, unless this exclusion is expressly waived in writing by SOA.
Other Expenses
SOA, ITS DISTRIBUTORS, AND AUTHORIZED SUBARU DEALERS SHALL
NOT BE LIABLE FOR ANY LOSS OF USE OF THE CAR; FOR ANY
ALTERNATE TRANSPORTATION, LODGING, FOOD OR TELEPHONE
EXPENSES; FOR ANY DAMAGE TO GOODS, COMMERCIAL LOSS, LOSS OF
TIME OR INCONVENIENCE; OR FOR ANY OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of
incidental or consequential damages; therefore, the above limitation or exclusion may not
apply to you.
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